Textbooks can only be refunded and/or exchanged the first ten days of the quarter (summer quarter is during first 6 days of the quarter), and only if purchased for that current quarter.
In addition the following quidelines are in effect:Web Orders not picked up by the 10th day of class, will be charged a 10% restocking charge and refunded.
Receipt is always required. Credit/Debit purchases are refunded to the card (card must be present), no cash.
100% refund with a drop slip.
90% refund for any other reason, with staff approval.
New books must be in same condition, clean and no markings.
Packages (textbooks with ancillary items, i.e. lab manuals, study guides, cd, access codes) must still be in wrapping, all components unmarked and unopened.
Lab manuals, study guides, and non-required or optional materials may be ineligible for return or exchange.